The Gotobednow online accommodation search and secure booking functionality is powered by Vianet
- Each Operator that offers an online booking facility maintains and updates its own information on the website through systems operated by Vianet International Limited (Vianet). Whilst Gotobednow takes steps to ensure that information displayed on the website is accurate and complete Gotobednow cannot guarantee all information is free from errors or omissions.
- Accommodation operators have the choice to sell their available accommodation via 'Instant Confirmation' or 'On Request'. You can see which method the operator is using by hovering over the available dates on the operators calendar. The booking form also states if the booking is a request and requires confirmation from the operator.Vianet will contact the accommodation operator immediately to request your booking. You will receive a response by email usually within 2 business hours and no later than 24 hours.
- The booking you (the Traveller) make utilises the Vianet booking system and enables you to create a direct booking with the accommodation or activity Operator. The booking becomes binding on both you and the Operator once you are notified the booking is confirmed. At the point of confirmation your Credit Card will be charged for the full booking amount.
- You must only make a booking that you intend to use and pay for. You must not use the website, and/or Vianet booking system, to make speculative, false or fraudulent bookings.
- Gotobednow.com is not a party to any agreement between you and the Operator. Any amendment, cancellation, or dispute must be communicated and resolved directly with the Operator. The inclusion on the Gotobednow website of the Operator's material, products or services does not imply that Gotobednow endorses or approves that operator or it's material, products or services.
- All payments for bookings will be made by credit card using the Vianet secure credit card payment system. Click here to learn how the Vianet funds management system works.
- You will be advised during the booking process of the Operator's cancellation policy. Please contact the Operator direct to discuss any desired cancellations, changes or refunds. The Operator contact details will be provided on the booking confirmation.
- All prices quoted by Operators are inclusive of New Zealand Goods and Services Tax (GST) and quoted in New Zealand dollars, unless otherwise stated.
- When you make a booking you agree to be bound by the relevant Operator's terms.
